New Delhi, Aug 19: India’s Global Capability Centre (GCC) ecosystem is entering a new phase of growth, with the sector generating an estimated $98.4 billion in revenue in FY26, highlighting the country’s growing importance in global technology, innovation and business operations.
India now hosts around 2,117 GCCs operating across 3,728 units, employing nearly 2.36 million professionals. The number of GCCs has increased by about 32 per cent since FY21, reflecting the growing confidence of multinational companies in India’s talent and technology capabilities.
The transformation of GCCs is particularly significant. What began largely as a model for cost-effective back-office and support operations is increasingly becoming a platform for artificial intelligence, research and development, engineering, product development and strategic decision-making.
AI is playing a major role in this shift. More than 1,200 GCCs in India now have AI and machine-learning capabilities, supported by a specialised talent pool of around 250,000 professionals.
The changing role of GCCs is also creating new opportunities for Indian professionals. Companies are increasingly looking for expertise in AI, software engineering, data, cybersecurity, product development and other advanced technology fields.
The sector’s expansion is also benefiting India’s wider business ecosystem. Growing GCC operations are supporting demand for office space, technology infrastructure, professional services and skilled talent across major cities.
The latest numbers underline how India is moving beyond its traditional image as a global outsourcing destination. GCCs are increasingly becoming strategic centres where multinational companies develop products, manage critical operations and drive innovation.
With global businesses seeking skilled talent and efficient locations for technology-led growth, India’s combination of a large workforce, expanding digital capabilities and established business ecosystem continues to make it an attractive destination for GCC investment.
The near-$100-billion scale of the sector signals a broader shift in India’s economic role—from providing support services to becoming a global centre for innovation, technology and enterprise growth.