New Delhi, June 9: API Holdings, India’s largest digital healthcare platform and the parent company behind major Indian healthcare brands, including PharmEasy, Thyrocare, Ascent Health, Retailio, and Aknamed, has concluded the third edition of its annual technology hackathon, HackEasy Season 3. Conducted in collaboration with Amazon Web Services (AWS), the 30-hour innovation challenge brought together more than 150 technology professionals across 35 teams to develop AI-powered solutions aimed at improving healthcare accessibility, operational efficiency and digital innovation. Three winning solutions are now being fast-tracked for integration into API Holdings’ product and business roadmap.
With AI continuing to reshape the healthcare landscape, HackEasy Season 3 served as a platform for employees to build practical, scalable solutions addressing real-world business and healthcare challenges. This initiative reflects the continued investment of API Holdings in fostering innovation and leveraging emerging technologies for improving efficiency, accelerate decision-making, and enhance patient and customer experiences across its healthcare ecosystem. Some of the examples of winning AI solutions from HackEasy Season 3 are AI Voice Agent for Order Placement, Whatsapp Order bot for Chemists, AI Agentic Development Workflow & Supply chain optimization.
Sharing his thoughts about HackEasy Season 3, Rahul Guha, Managing Director and CEO of API Holdings,said,
“At API Holdings, we believe innovation plays a critical role in addressing healthcare challenges at scale. HackEasy Season 3 reflects our commitment to fostering a culture of experimentation and technology-led problem solving, enabling teams to develop solutions that can create meaningful impact across the healthcare ecosystem. The quality of ideas showcased during the hackathon demonstrates the immense potential of AI in improving operational efficiency, enhancing customer experiences, and driving smarter healthcare outcomes. We are excited to fast-track the winning solutions into our product and business roadmap and translate these innovations into real-world impact.”
Pranav Saxena, Chief Product & Technology Officer, API Holdings shared:
“HackEasy Season 3 was a tactical proof-point in our transition to an AI-native operating system By compressing the innovation cycle and integrating agentic workflows directly into our core product roadmap, we are architecting for unprecedented operational leverage and system-wide scalability. We are no longer just a digital healthcare leader; we are building the intelligent, modular infrastructure that will define the next decade of healthcare delivery .”
The hackathon brought together technology, product, engineering and business teams from across API Holdings to address key challenges across the healthcare value chain. By enabling rapid experimentation and cross-functional collaboration, HackEasy Season 3 reinforced the company’s commitment to leveraging AI and emerging technologies to improve healthcare delivery, operational efficiency and customer experience at scale.
API is not just digitising Healthcare Commerce—it is building the AI infrastructure for Bharat’s Healthcare Future. Whatsapp commerce, voice agents, agentic engineering, AI security, warehouse intelligence, and lab audits are turning API into an AI-first healthcare platform at scale. API is transforming voice from a support channel into an intelligent commerce engine by reimagining how India orders medicine/healthcare services. From call centers to conversations: API is turning WhatsApp into an AI-powered healthcare ordering channel. API is moving traditional phone-based ordering into an AI-assisted WhatsApp journey, where customers can discover, reorder, clarify, and transact inside a familiar chat interface. Multi-agent development workflows are accelerating engineering productivity, speed to market, and innovation velocity.