New Delhi, India Apr 16: At Hannover Messe, TeamViewer is unveiling key enhancements to its Agentless Access and Assist AR solutions, strengthening its portfolio for the AI-accelerated convergence of operational technology (OT) and IT environments. Both innovations address key challenges for operational efficiency in industrial digital transformation, including downtime, security risks, and growing complexity.
Secure access gateway in partnership with Bechtle
TeamViewer Agentless Access enables direct, zero-trust remote access to any kind of OT equipment. It routes access through an on-premises gateway, without requiring software installation on the endpoint itself. At Hannover Messe, TeamViewer and Bechtle present a secure access gateway hardware that comes pre-configured with Agentless Access. This allows companies to deploy secure, scalable remote access and endpoint management to their industrial systems in a plug-and-play manner.
The Bechtle partnership is complemented by a new Agentless Access release that offers extended protocol support, allowing seamless, secure access to legacy systems such as Windows XP. IT/OT teams can now keep these systems isolated from any direct internet access, while enabling use cases ranging from remote control to remote PLC programming.
Combining Augmented Reality and AI for smarter troubleshooting
TeamViewer is also showcasing an AI-powered extension to its Assist AR solution at Hannover Messe. It helps industrial service teams to capture expert knowledge and use it to resolve unplanned downtimes faster and more consistently. By combining Augmented Reality with TeamViewer’s AI agent Tia and its proprietary knowledge graph, support staff receive real-time suggestions during live video calls on how similar issues have been resolved in the past. This makes expert knowledge immediately available where and when it is needed most, streamlines support processes, and helps manufacturers reduce downtime, costs, and operational risk.
Oliver Steil, CEO of TeamViewer, said: “Manufacturing companies who are accelerating their AI-driven transformation and modernize operations while keeping complexity and risk in check will stay ahead of the curve and competition. Together with strong partners like Bechtle, we focus on making secure access and AI assistance an integral part of everyday industrial workflows, so that innovation can scale across even highly heterogeneous and brownfield environments.”
TeamViewer CEO joins thought leaders on stage at Hannover Messe
The ongoing digital and AI transformation in manufacturing is the topic of two talks with Oliver Steil, CEO of TeamViewer at this year’s Hannover Messe:
- On 21 April from 12:50 to 1:15 p.m. on the Hannover Messe Center Stage together with Toto Wolff (CEO and Team Principal of Mercedes-AMG PETRONAS F1 Team), discussing “The Race for Innovation: How Mercedes-AMG PETRONAS F1 Team & TeamViewer Power High Performance.”
- On 22 April from 10:10 to 10:30 a.m. at the Siemens booth alongside Tony Hemmelgarn (CEO, Siemens Digital Industries Software) on the topic “From Industrial Strength to AI at Scale: Securing Competitive Advantage in the AI Era.”
Visit TeamViewer at Hannover Messe 2026
Agentless Access and Assist AR will both be demonstrated live at the TeamViewer booth at Hannover Messe in Hall 15, stand E52.
