Marlborough, Mass., Feb 20 — ExaGrid®, the leader in Tiered Backup Storage, today announced that over 5,000 customers are actively using its backup storage behind leading backup applications such as Veeam, Commvault, NetBackup, Rubrik, Arcserve, Acronis, SQL Dumps, Oracle RMAN Direct, HYCU, and many other backup applications and utilities.
ExaGrid has achieved many milestones, including:
+81 NPS score
The highest in the backup storage industry
300+ published backup storage customer success stories on its website
More than all competitors combined
200+ Gartner Peer Insights reviews
With a high rating of 4.8/5 stars
24 Industry Awards in the last 3 years
More than any other backup storage provider
Over 20 consecutive quarters with positive: Free Cash Flow, P&L and EBITDA
“ExaGrid realized that using standard primary storage behind a backup application is not a strong solution, and with any level of retention it’s very expensive as well as vulnerable to security attacks. Inline deduplication appliances such as Dell Data Domain are slow for backup, slow for restores, not scalable, and vulnerable to security attacks. ExaGrid created an entirely new architecture called ‘Tiered Backup Storage,’ that has a unique front-end Landing Zone for fast backups and restores, a true scale-out architecture so the backup window stays fixed-length as data grows, and a very comprehensive approach to ransomware recovery with Retention Time-Lock (RTL). RTL consists of a non-network-facing tier, Auto Detect & Guard, a delayed delete policy, and immutability. No other solution has this level of ransomware recovery. Lastly, ExaGrid has a second Repository Tier where all retention is kept in a deduplicated format to reduce storage and cost. ExaGrid’s ‘no planned product obsolescence’ program and 5-year price protection are unsurpassed in the industry,” said Bill Andrews, President and CEO of ExaGrid. “When ExaGrid is in an opportunity, the customer chooses ExaGrid over 70% of the time versus primary storage or inline deduplication options from Dell, HPE, NetApp, Pure Storage and others.”
ExaGrid offers a unique support model, assigning customers to a named level 2 support engineer which allows customers to work with the same senior tech all of the time. This support model is highly coveted in the industry. Over 99% of ExaGrid’s customers have signed up for the maintenance and support agreement.
There is no other company with a backup storage product that offers this level of functionality, a product that just works, that is not undersized, without forced product obsolescence, with high-level customer support, and a 5-year price protection. ExaGrid has the easiest POC (Proof of Concept) test program in the industry, allowing organizations to test ExaGrid in their production environments. All of these unique benefits have resulted in a growing list of organizations choosing ExaGrid Tiered Backup Storage to protect their data.