Bellevue, Wash., Feb 12 — America’s Best Network just became the smartest, too. T-Mobile (NASDAQ: TMUS) today unveiled the world’s first real-time agentic AI platform built directly into a wireless network, marking a fundamental shift in how wireless providers deliver innovation. By embedding real-time AI services into the network itself, the Un-carrier can bring new capabilities straight to customers — without new devices, subscriptions, or app downloads. If you’re on the T-Mobile network, you now have access to entirely new ways to connect, starting with Live Translation, a first-of-its-kind network-integrated service that enables real-time translation during phone calls in over 50 languages.
“Some of the biggest barriers wireless customers face are the simplest ones — like being able to understand each other,” said Srini Gopalan, CEO of T-Mobile. “When language gets in the way, the network gets reduced to just a signal—and that’s not who we are. By bringing real-time AI directly into our network, we’re delivering more than connectivity—turning conversations into community, starting with Live Translation.”
Whether you’re traveling, or looking to catch up with a family member, Live Translation is making picking up the phone easier than ever. Studies find an estimated 60 million Americans live in multilingual households. For many of these families, language differences between generations can make it harder to share everything from small daily moments to critical life updates. And as the provider with the best travel benefits in wireless – like free international messaging and data roaming on select plans, incredible deals with T-Mobile Travel, among others – Live Translation is a perfect addition to the T-Mobile portfolio. It’s the ultimate plus up for the billions of international calls T-Mobile members make every year and the millions of T-Mobile travelers that roam internationally.
While translation services have been around for a while, they are either expensive to adopt at scale, only work on certain devices, require apps, downloads and subscriptions or route data in ways that are not always private and secure.
Enter Live Translation. The magic lies in its integration directly into T-Mobile’s network, making AI a core capability rather than an add-on. Available on T-Mobile’s industry-leading 5G Advanced network, this first-of-its kind network-native AI infrastructure delivers on the promise of creating experiences that change the way consumers interact with the world around them. With the most towers, America’s largest 5G Advanced network and the deepest spectrum portfolio years in the making, T-Mobile is the only wireless provider currently capable of putting this innovation directly into consumers hands at scale.
The only requirement is for at least one person to be on the T-Mobile network to initiate translation and translation is instantaneous after activation. From flip phones to the latest smartphones, if you’re on the T-Mobile network — or talking with someone who is — it simply works.
“Live Translation shows what’s possible when you rethink the role of a wireless provider,” said John Saw, President of Technology & CTO, T-Mobile. “We started this journey years ago by betting big on 5G, and creating a network that wasn’t just about speed, but also one that could adapt and evolve. With nationwide 5G Advanced as the foundation, we can now run real-time AI services directly in the network with Live Translation being the first in a new era of AI-driven experiences for customers.”