Miami, Jan 09 — BTS, the leading provider, technology enabler, and trusted partner to CommTech players worldwide, has been appointed by Liberty Latin America (LLA) as the exclusive provider of International Voice Managed Services for 22 additional Caribbean markets.
This expansion builds on the successful 2023 partnership, in which BTS was selected as the exclusive international voice provider for Costa Rica, Panama, Puerto Rico, and the U.S. Virgin Islands. With this agreement, BTS will now support International Long Distance (ILD) services across a total of 26 LLA markets.
Effective January 1, 2026, BTS began handling ILD voice services for the newly added Caribbean markets, enabling greater service consistency, enhanced quality, and improved operational efficiency across LLA’s regional footprint.
The 22 new markets incorporated under the expanded partnership include:
Anguilla, Antigua, Bahamas, Barbados, Bonaire, British Virgin Islands, Cayman, Curaçao, Dominica, Grenada, Jamaica, Montserrat, Saba, St. Barthelemy, St. Eustatius, St. Kitts & Nevis, St. Lucia, St. Maarten, St. Martin, St. Vincent, Trinidad, and Turks & Caicos Islands.
A Partnership Proven by Performance
Arrigo Guardia, Senior Director, Carrier Services, Liberty Latin America, stated:
“Our partnership with BTS has shown the value of a unified, expertly managed model for our international voice services. Their operational expertise, responsiveness, and commitment to service quality have strengthened our ability to support our markets effectively.
Based on the success of our collaboration to date, extending this partnership across 22 additional markets is a natural and strategic next step. We look forward to continuing to grow together.”
BTS Perspective on the Expansion
Ricardo Olloqui, President & Co-Founder, BTS, added:
“We are honored to expand our Managed Voice partnership with Liberty Latin America to 22 new markets. This extension allows us to unify support across all 26 markets, delivering consistent quality, operational excellence, and stronger protection against fraudulent traffic.
Our goal is to ensure that LLA’s international voice services remain reliable, efficient, and future-ready across the entire Caribbean region.”