Chandigarh, October 07, 2026: Chandigarh Power Distribution Limited (CPDL) has established a new complaint centre at Sarangpur to facilitate consumers in registering and resolving power supply and voltage-related complaints.
The complaint centre has been set up at the Sarangpur Sub-Station and will cater to consumers from Sarangpur, Khuda Lahora, Khuda Jassu and Dhanas. The facility will benefit around 16,000 consumers in these areas by providing them with an additional platform to register their electricity-related grievances.
The complaint centre will enable consumers to personally visit the complaint centre and lodge complaints related to power supply, voltage fluctuations, and other electricity-related issues. It will provide consumers with a direct point of contact for raising their concerns and seeking assistance.
Speaking on the initiative, CPDL CEO Brajesh Kumar said that the setting up of the new complaint centre is aimed at making consumer services more accessible and convenient.
He said, “The new complaint centre will provide residents with a dedicated facility where they can personally visit and register their power and voltage-related complaints. The initiative is aimed at strengthening our consumer service mechanism and bringing complaint redressal facilities closer to the consumers.”
The initiative is expected to further facilitate communication between consumers and CPDL’s field teams and help in the timely redressal of power supply and voltage-related complaints.
The consumers can also register their complaints by sending a “Hi” on WhatsApp to CPDL’s customer care helpline – 9240216666 or by calling the helpline number.