Kuala Lumpur, Oct 05: Malaysia Airlines, PT Bank Central Asia Tbk (BCA), and Novus Technologies Pte. Ltd. (Novus) formalised a strategic partnership through the signing of a Memorandum of Understanding (MoU), marking a significant step towards strengthening Malaysia-Indonesia connectivity and exploring new opportunities across travel, commerce, financial services and digital innovation.
Bringing together the strengths of Malaysia Airlines, Malaysia’s national carrier with an extensive network connecting Asia, Australia, Europe and beyond; BCA, one of Indonesia’s largest banks and most trusted financial institutions; and Novus, which will serve as the technology and ecosystem integration partner, the collaboration will explore connected solutions across payments, financial services, data, loyalty and digital experiences. The partnership aims to deliver greater value to consumers and businesses across one of ASEAN’s most important economic and travel corridors.
The partnership is anchored on five strategic pillars: payments and financial services; foreign exchange and treasury solutions; data and artificial intelligence; marketing collaboration; and loyalty ecosystems. It establishes a framework for deeper collaboration to advance seamless cross-border payment experiences, optimise FX and treasury capabilities, harness data-driven customer insights, develop strategic joint marketing opportunities and synergies, and strengthen loyalty ecosystem integration.
Bryan Foong, Chief Executive Officer of Airline Business from Malaysia Aviation Group (MAG), said,“Indonesia remains one of our most important international markets, underpinned by strong travel demand, vibrant business links and deep people-to-people connections between our two nations. Through this partnership with BCA and Novus, we are bringing together aviation, banking and technology to create a more seamless and rewarding ecosystem for travellers and businesses. By integrating travel, payments, loyalty and digital capabilities, we aim to unlock new opportunities, strengthen connectivity and support the continued growth of the Malaysia-Indonesia corridor.”
Armand Hartono, Deputy President Director, PT Bank Central Asia Tbk BCA, said, “BCA serves tens of millions of customers who travel, shop and do business across the region. Bringing our payment, settlement and digital capabilities together with Malaysia Airlines and Novus lets us serve them beyond Indonesia’s borders, in the moments that matter most on a journey.”
Ricardos Khoury, President and Chief Executive Officer, Novus Technologies Pte. Ltd, said, “A journey between Indonesia and Malaysia still crosses systems that were never designed to speak to each other. Novus is proud to be the bridge between these two ecosystems; he technology and integration partner through which both institutions and their affiliates connect.”
The partnership builds on Malaysia Airlines’ strong presence and growing momentum in Indonesia, one of the airline’s key international markets. In September 2026, Malaysia Airlines was recognised as the Most On-Time International Airline 2026 by Indonesia’s Directorate General of Civil Aviation (DGCA). The recognition reflects the airline’s continued commitment to operational excellence, with the Jakarta (CGK) to Kuala Lumpur (KUL) route achieving a year-to-date on-time performance of 92.19% through August 2026 and demonstrating consistent improvement throughout the year.
The partnership aims to deliver greater value for both consumers and businesses. For consumers, it will enable a more seamless and rewarding experience across travel, payments, financial services, and loyalty programmes. For businesses, it seeks to facilitate smoother transactions, enhance cross-border commercial connectivity through integrated financial and digital solutions.
Through this strategic partnership, Malaysia Airlines, BCA and Novus will explore new ways to connect travel, financial services and digital ecosystems, supporting stronger economic and commercial links between Malaysia and Indonesia.