Hyderabad, Aug 27: Blackbaud, the world’s provider of AI-powered solutions for social impact, announced the opening of its second office in Hyderabad, India as it continues to grow operations in the country. Located in the Financial District, the new facility strengthens Blackbaud’s capacity to support customers, product development initiatives, and global operations while creating room for the next phase of growth in India.
Blackbaud expects its India workforce to continue growing, consistent with investments being made across the company in future-ready talent and capabilities, including AI and cloud technologies. India will continue to play an important role in supporting innovation, strengthening global capabilities, and driving long-term growth. Complementing Blackbaud’s HITEC City office, which houses Product Management, Enterprise Technology, Data Engineering, and Research and Development teams, the new office will primarily support Blackbaud’s expanding Customer Operations organization. Together, the two Hyderabad offices will continue to support a broad range of technology, customer, and business functions, reinforcing India’s growing role as a collaborative delivery and support hub within Blackbaud’s global operating model.
“India’s role in the global technology economy is evolving. The conversation has moved beyond access to talent or the scale of operations, to the depth of collaboration and capability that teams here are building,” said Rajiv Gajria, vice president and managing director, Blackbaud India. “Hyderabad brings together strong product, engineering, data and customer capabilities, allowing teams to support work across the technology lifecycle in close partnership with colleagues globally. Our growth in this market reflects our conviction that India will play an increasingly important role in how global technology platforms are developed, improved and scaled.”
Blackbaud recently onboarded its first graduate cohort in India, underscoring the company’s continued investment in talent development. Through graduate hiring, professional development, and capability-building initiatives, Blackbaud is helping strengthen the pipeline of future technology talent in India. These efforts are focused on building capabilities across full-stack development, cloud engineering, customer support, sales operations, and AI-enabled tools and processes.
“Technology is most valuable to social impact organizations when it removes complexity and gives people more time to focus on their mission,” said Todd Lant, chief customer officer, Blackbaud. “As our customers manage growing expectations around donor engagement, transparency and measurable outcomes, it is increasingly important for us to help them realize value from their technology investments, achieve their goals more effectively, and respond with confidence to a rapidly evolving landscape. Expanding our team in Hyderabad strengthens our ability to support customer-facing teams and provide consistent, informed service across markets.”
The new Financial District office builds on Blackbaud’s initial investment in Hyderabad and reflects the company’s continued commitment to India. The 45,000-square-foot facility provides room for future growth as Blackbaud expands its presence in the region. With its growing footprint in Hyderabad, Blackbaud is well positioned to support Blackbaud’s global teams and customers as the company advances its mission to propel impact at scale with the sector’s most intelligent solutions for giving, connecting, and engaging.