New Delhi: On the occasion of AI Appreciation Day 2026, industry leaders from the technology, fintech and global trade sectors emphasised that the future of artificial intelligence lies not in replacing people but in augmenting human capabilities through responsible, transparent and ethical adoption.
Business leaders from ROINET Solution Pvt. Ltd., LoansJagat, and Trezix highlighted the growing role of AI in improving productivity, enhancing customer experiences and driving business transformation, while stressing the importance of governance, trust and human oversight.
Sameer Mathur, Managing Director, ROINET Solution Pvt. Ltd., said AI has become a strategic catalyst for innovation across industries by enabling organisations to improve operational efficiency, customer engagement and decision-making.
“AI is transforming every industry, and its greatest strength lies in augmenting human potential rather than replacing it. Organizations that combine technological innovation with ethical implementation will be best positioned to create long-term value and drive inclusive digital progress,” he said.
Mathur added that ROINET is integrating AI across multiple business functions to enhance productivity while ensuring responsible deployment through transparency, accountability, security and trust.
Echoing similar views, Harsh Grover, Co-founder of LoansJagat, said the true value of AI lies in simplifying complex processes and enabling better decision-making rather than replacing human intelligence.
“In financial services, AI is helping businesses better understand customer needs, personalise financial journeys and improve customer support. However, responsible AI adoption must be built on transparency, data responsibility and human oversight. The organisations that will create the greatest impact will not necessarily be the fastest adopters, but those that use AI responsibly to build lasting customer trust,” he said.
Grover noted that AI has the potential to make debt management and financial services more accessible while empowering consumers with smarter, more personalised financial solutions.
Highlighting AI’s growing role in international commerce, Sunil Kharbandha, COO and Co-founder of Trezix, said artificial intelligence is fundamentally changing the execution of global trade processes without compromising regulatory compliance or governance.
“In global trade, the opportunity is not to replace established processes but to augment them with autonomous intelligence that improves accuracy, speed and visibility across the entire trade lifecycle. Responsible AI requires transparency, explainability, human oversight and regulatory compliance so enterprises can confidently embrace AI while maintaining trust and control,” he said.
According to Kharbandha, AI-powered automation is enabling businesses to reduce manual effort, minimise operational exceptions, accelerate decision-making and adapt more efficiently to changing global trade regulations.
Collectively, the industry leaders agreed that as AI adoption accelerates across sectors, organisations must balance technological innovation with ethical principles, ensuring that artificial intelligence remains a tool that empowers people, strengthens decision-making and creates sustainable long-term value.