Patna, June 11:Vishlesan I-Hub Foundation, also known as TIH IIT Patna, operating under the Indian Institute of Technology Patna, has reported progress in the deployment of multilingual Artificial Intelligence systems for workforce enablement in the telecom sector.
As part of its AI initiatives, TIH IIT Patna incubated and collaborated with SCOGO Networks for the deployment of “SIA”, a multilingual AI-enabled workforce assistance platform developed using Natural Language Processing (NLP) technologies. The platform has been designed to support communication and workforce coordination across different languages and operational environments in India.
The initiative has been implemented under the leadership of Prof. Trilok Nath Singh, Director, IIT Patna and Chairman, Board of Directors, TIH IIT Patna, and Dr. Anup Kumar Keshri, Project Director, TIH IIT Patna.
Speaking about the initiative, Prof. Trilok Nath Singh, Director, IIT Patna and Chairman, Board of Directors, Vishlesan I-Hub Foundation (TIH IIT Patna), stated, “Entrepreneurship, skill development, and the challenge of language accessibility must be visualized together as an integrated block rather than in isolation. The TIH team addressed the hardware learning component through the development of easy-to-learn electronic kits. SCOGO, in collaboration with Natural Language Processing experts from IIT Patna, addressed the language accessibility challenge. Subsequently, through incubation and ecosystem support provided by TIH IIT Patna, startup SCOGO Networks effectively deployed these complementary solutions, resulting in skilled employment opportunities for last-mile telecommunication technicians across the country.”
Prof. Singh further noted that the initiative demonstrates how indigenous training hardware, multilingual digital learning, startup incubation, and industry deployment can collectively strengthen the country’s telecommunications workforce while ensuring that opportunities reach candidates from diverse linguistic backgrounds.
At present, the platform supports interaction across 50 Indian languages and regional dialects. The deployment has been primarily focused on enabling telecom field technicians and associated workforce categories to access operational guidance, onboarding support, and work-related communication without language-related barriers.
The multilingual AI-assisted operational ecosystem has contributed towards improving workforce discoverability, onboarding efficiency, communication support, and deployment coordination for technicians operating across geographically diverse regions.
As part of the ongoing impact assessment and verification exercise, 18,007 telecom workforce jobs have presently been verified through placement continuity and wage benchmarking parameters aligned with publicly available Government-supported skilling and employment assessment frameworks.
Speaking about the deployment of the multilingual AI platform, Dr. Anup Kumar Keshri, Project Director, TIH IIT Patna, and Dr. Sai Kiran Oruganti Sharma, CEO, TIH IIT Patna, said, “From the outset, TIH IIT Patna viewed technology development, entrepreneurship, and employability as inseparable components of a single ecosystem. The successful deployment of the multilingual AI platform by incubated startup SCOGO Networks, together with the associated skill development interventions, has validated this approach. The scale of verified employment generated through these efforts demonstrates that deep-tech innovation can create meaningful livelihood opportunities for last-mile telecommunication technicians while simultaneously addressing accessibility challenges arising from India’s linguistic diversity. We believe that such integrated models provide a replicable pathway for combining research, startups, and societal impact in support of national priorities.”
The assessment methodology considered:
●Minimum monthly wage[1] threshold of ₹10,000; and
●Continuity of employment[2] for a minimum period of three consecutive months.
The verification and counting process remains ongoing.
The average monthly wage range of the verified workforce presently stands between ₹24,000 and ₹30,000 per month, with employment continuity ranging from 6 to 18 months across deployment, maintenance, and field support operations in different regions of the country.
The broader telecom operational ecosystem supported through SCOGO Networks currently reports over 3,10,000 active workforce participants across multiple deployment categories and service regions.
The workforce ecosystem has supported training of workforce on TIH IIT Patna developed Plug and Play Rapid Prototyping Embedded System Kits, deployment and field operations associated with major telecom and infrastructure service environments, including operational assignments and deputation-linked activities connected to organizations such as Jio, Airtel, Tata Telecom, and associated telecom infrastructure support ecosystems operating across different regions of India.
The deployment ecosystem includes workforce participation across telecom installation, maintenance, fiber operations, field servicing, technical support, infrastructure deployment, and network assistance activities.
Dr. Sai Kiran Oruganti, CEO, TIH IIT Patna, coordinated the operational execution and deployment activities of the project with his TIH team, including Ms. Vidya Bhushan, Mr. Santosh Kumar, Mr. Bhim, Mr. Subhash Singh, and Mr. Lalji Tandan.
The team SCOGO Networks is led by Mr. Nitin Dhawal, Mr. Karan Singh, Mr. Alpesh Agarwal, and Ms. Monica.
The initiative forms part of TIH IIT Patna’s ongoing work in multilingual AI systems, speech and text technologies, cyber-physical systems, and technology-enabled workforce integration under the NM-ICPS framework.
Acknowledgement
The TIH IIT Patna team expresses its gratitude to the National Mission on Interdisciplinary Cyber-Physical Systems (NM-ICPS), Department of Science and Technology, Government of India, for providing the vision and framework that have helped Technology Innovation Hubs convert research into meaningful societal and economic outcomes. The team also extends its appreciation to Dr. Ekta Kapoor, Mission Director, NM-ICPS, DST, and the Mission Office team for their ongoing support and encouragement in advancing the common goals of innovation, entrepreneurship, skill development, and employment generation.