PLANO, Texas, April 21 — Upbound Group, Inc. (“Upbound” or the “Company”) (NASDAQ: UPBD), a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved consumers, today announced an agreement between its Rent-A-Center business and Amazon that enables Amazon customers to enjoy the convenience of easy counter order pickups and label-free, box-free returns at Rent-A-Center’s more than 1,700 continental U.S. corporate-owned stores. This new convenience for Amazon customers is expected to be implemented by June 2026.
“We’re extremely proud to be among Amazon’s largest U.S. retail collaborations for pickups and returns through this agreement and welcome Amazon customers to enjoy the Rent-A-Center experience,” said Upbound Chief Executive Officer Fahmi Karam.
Through the collaboration, Amazon customers coast to coast can choose to have their Amazon orders shipped to their nearest Rent-A-Center location for in-store pickup, as well as drop off eligible returns.
“We’re excited to welcome Rent-A-Center to our growing network of pickup and return locations across the country,” said Amazon Vice President of Returns and Recommerce Gopal Pillai. “Rent-A-Center’s extensive footprint and commitment to customer service make it a natural addition as we continue building a more convenient shopping experience for customers.”
“Through the label-free, box-free returns process we have implemented, Amazon customers can drop off a return at a Rent-A-Center store hassle-free,” said Rent-A-Center Executive Vice President Anthony Blasquez. “This collaboration will allow us to further leverage our Rent-A-Center store footprint to be even more relevant to consumers, drive increased brand awareness and enhance new customer acquisition.”
