India’s LPG supply remains stable, adequate, and under close monitoring, despite ongoing geopolitical developments impacting global energy markets. Domestic LPG continues to be accorded the highest priority.
IndianOil has maintained uninterrupted LPG supply to households and is currently delivering around 28 lakh LPG cylinders daily, which is consistent with normal delivery levels prior to the onset of current geopolitical tensions.
Customers are encouraged to use digital modes such as SMS and IVRS for booking LPG refills. At present, nearly 87% of bookings are received through digital platforms. Deliveries are being carried out with Delivery Authentication Codes (DAC OTP) to ensure cylinders are received by the intended customers.
The Corporation is actively listening to concerns shared on its social media platforms and remains committed to addressing them promptly. Indane customers are requested to reach out at indanecareho@indianoil.in for quick assistance.
Reports of malpractices by certain LPG distributors have been noted through social media and customer complaints. To curb black marketing and hoarding, multiple cross- functional teams have been deployed to conduct surprise inspections of LPG distributorships. To date, more than 7,500 inspections have been carried out, and action has been taken against 141 LPG distributors, including suspension of 5 distributors.
IndianOil, as well as other Oil Marketing Companies, are working closely with State Governments across the country to prevent malpractices and curb hoarding. So far, around 68,000 raids have been conducted, 855 FIRs registered, and more than 48,000 cylinders seized.
IndianOil reassures all Indane customers that supplies remain adequate and stable, and there is no shortage of LPG in the country. Customers are advised not to queue at LPG distributorships and to avoid panic booking or stocking of LPG cylinders. They are also urged not to believe in rumours and to rely only on official sources of information.
IndianOil remains fully committed to ensuring seamless LPG availability, transparency in distribution, and strict enforcement against malpractices.
